Draft policy — general information only, to be reviewed by a qualified lawyer before publication.
This website is a property-valuation service operated by Xcelerent. This policy explains how we handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect#
When you submit an enquiry, we collect the details you provide — typically your name, email, phone number, the property address, and how the property is held. We may also collect basic usage data (such as analytics) when you browse the site.
Why we collect it#
To respond to your valuation enquiry, provide the service you request, and contact you about it. We rely on the consent you give when you submit the form.
Disclosure#
We disclose your information to Xcelerent and to service providers who help us deliver the service (for example hosting, email, and CRM providers). We do not sell your personal information. Xcelerent operates several related property-valuation brands; your information may be handled across that common operation for the purpose you provided it.
Storage and security#
We take reasonable steps to protect your information from misuse, loss, and unauthorised access, and retain it only as long as needed for the purpose collected or as required by law.
Your rights#
You may request access to or correction of your personal information, withdraw your consent, or make a privacy complaint. Contact us at [privacy@example.com]. You may also complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Cookies and analytics#
We may use cookies and analytics to understand how the site is used. You can control cookies through your browser settings.
Contact#
Privacy enquiries: [privacy@example.com], Xcelerent.